REFUND & REPLACEMENT POLICY

Code Replacement Policy

Coupon1.net operates strictly on a REPLACEMENT ONLY policy. We do not offer cash refunds.

A replacement code will be issued provided that all the following conditions are met:

Functionality: The code is non-functional at the time of use.
Timeframe: You contact our support team within 2 days of receiving the code.
Proof: You provide a clear screenshot showing the error.
Communication: You contact our support team and provide the necessary information to verify your order and the issue.

Replacement requests will be denied under the following circumstances:

Expired Warranty: The request is made after the 2-day warranty period has passed.
Successful Redemption: The code has already been successfully redeemed.
Lack of Evidence: No valid proof of the error is provided.
User Error: The issue resulted from your own actions (e.g., typos, selecting an ineligible product, or failing to meet the promotion's terms).
Shared Access: The code was shared with or resold to third parties.
Change of Mind: You no longer want the code or have changed your mind after completing the purchase.

Claim Deadline: Within 2 days of receiving the code.
Type of Compensation: Replacement with a new code only. No cash refunds.
Processing:
- Response: We will respond to your claim within 24 hours.
- Replacement: Verified claims will receive a replacement code within 48 hours.